About True Vine Property Management
True Vine Property Management, based in Wichita, KS, is a premier property management company serving the surrounding areas. We specialize in managing a diverse portfolio of properties, including single-family homes, duplexes, multi-family residences, condos, and townhouses. Our standout feature is our commitment to exceptional customer service, which is why tenants enjoy renting from us. We value our relationships with tenants, vendors, and property owners, ensuring a seamless rental experience for all parties involved.
Our pet policy varies on a per-property basis, accommodating the needs of pet owners whenever possible. What sets us apart is our unique model of servant leadership. We believe in serving our clients with integrity, professionalism, and a focus on their individual needs. Choose True Vine Property Management for a superior property management experience.
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Our Team
Crystal Greer
Co-Owner, Realtor, and Property Management Expert
Crystal Greer
Co-Owner, Realtor, and
Property Management Expert
Crystal Greer is Co-Owner of True Vine Property Management, LLC and a licensed Realtor with over 25 years of experience in property management. Since beginning her career in 1999, she has overseen portfolios of 400+ single-family homes and 600+ multifamily units, managed all aspects of operations, leasing, maintenance, and investor relations.
A proven leader, Crystal has trained property management staff, driven occupancy to 100%, and consistently delivers results in tenant satisfaction, collections, and property performance. Her deep industry knowledge and hands-on approach make her a trusted expert and key leader at True Vine PM.
Trachelle Wilson
Co-Owner, Realtor, and
Business Manager
Trachelle Wilson is the Co-Owner of True Vine Property Management and a licensed Realtor. With over 15 years of experience running a successful cleaning business in Wichita, she brings expertise in operations, administration, marketing, and customer service. Trachelle has worked extensively with property management companies, preparing homes for new residents and building strong industry relationships.
She also has 4+ years of direct property management experience, including tenant screening, rent collection, financial reporting, and maintenance oversight. Known for her hands-on approach and 24/7 availability, Trachelle is a trusted leader committed to delivering exceptional service and operational excellence.
General Questions
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Tenants
Your Online Portal
Pay Rent
Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.
Maintenance Requests
Quickly and easily submit maintenance requests that go directly to our maintenance queue.
Seamless Communication
Swiftly send communications to us at anytime from the convenience of your digital device.
Owners
Backed by Innovative Technology
Simplified & Secured Payments
Make payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Enhanced Communication
Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration.
24/7 Access & Property Insights
Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.
Services you can trust
Reporting
Property Performance Reports to keep you in the loop on your investment.
Maintenance
Regular Property Management and Inspections keep your property in great condition.
Marketing
Effective Marketing & Leasing services keep your properties filled and performing at their peak potential.
Financials
Our Property Financial Services keep your finances organized and up-to-date.
Filling Vacancies
We help place tenants in properties that are a great fit for them and their needs.
Tenant Care
Positive Tenant Relations & Lease Compliance keep tenants and owners happy.